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MasterPOS · MasterWEB · MasterMobile · MasterSoft

Efficient softwaresolutions for fuelstations and stores

Aligned with the industry, tailored to your needs

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technical support specialists
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fuel station brands

The company

One platform for the whole network

  • MasterPOS
  • MasterWEB
  • MasterMobile
  • MasterSoft

Our software — MasterPOS, MasterWEB, MasterMobile and MasterSoft — covers a wide range of technological solutions at every stage of retail, accounting and control. Fuel, goods and services sales are reinforced by remote monitoring, a multi-level loyalty system, an electronic coupon system and promotion management.

Driven by advanced market trends and working closely with global manufacturers of specialized equipment, our team of professionals has been building unique software for retail automation for more than thirty years.

More than 5000 users worldwide grow their business with our solutions.

The key to your fuel station’s success is an optimally selected software package developed by IPS specialists.

Products

What the range covers

01MasterPOS

Cash register

A POS system with an instantly familiar touchscreen interface that delivers full automation of fuel station and store workflows.

Store checkout counter running MasterPOS
  • Fuel, related products and services sales
  • Fast food orders and cafes
  • Various forms of payment: cash, non-cash, combined payments
  • Electronic payment system and coupon solution
  • Sets of discounts, bonuses and promotions
  • Advertising content display
  • Payment terminal and car-wash management
  • Vehicle external identification systems
  • Remote system monitoring
MasterPOS point-of-sale interface
02MasterMobile

Mobile application

The mobile app designed in accordance with your company’s brand book is a calling card of your gas station network, helping promote your brand.

A phone running the app in a car at a fuel station

The interface of the application was designed in close collaboration with the target user groups based on the best practices for mobile application development. Stability and security are ensured by modern, trusted data exchange and digital security technologies.

With a mobile app, your customers can take full advantage of the digital services of the fuel station network:

  • Refuel without leaving your car, pay with bank and/or corporate cards with loyalty programs
  • Purchase history, tax check history
  • Map of the gas station network with geolocation, corporate offices and route navigation
  • Bank cards and virtual corporate cards with dynamic QR code
  • News, company promotions, notifications
  • Personal cabinet for drivers and managers of transport companies
  • Accounts, balances, credit limits, prices, transfers, account top-ups, corporate card transaction review

MasterWEB — the management web portal

Fuel company’s management has full access to information and data management of the mobile application through a web interface:

  • content management
  • data about registered customers
  • detailed information about the refuelling of customers
  • interface for creation and editing of offer contracts
  • interface for configuring templates for automatic creation of virtual cards and invoices
  • access to statistics and comments

Your own mobile app not only shows the maturity and technology of your company, but also makes the visit to your gas stations more convenient and attractive.

03SCO

Self-checkout counter

— came, saw, paid!

Self Check-Out (SCO) is a valuable add-on to commercial capacity of your gas station network.

A self-checkout counter in a store at night

Besides the significant advantage of instant payment for your order without a queue, SCO features are:

  • adaptation to different screen sizes and functions, depending on the type of gas station
  • payments for store goods, cafe, gas and car washes
  • less installation space than a cashier’s workplace
  • increased sales by reducing queues; reduced cash turnover using payment cards or other cashless payment methods
  • time saver for gas station employees: customer is self-served while the employee is managing the store
  • ensuring sanitary standards during pandemics, attracts introverts from competitors’ gas stations

SCO primary focus is fast customer service, including some extra customer attracting features that stimulate sale activity:

  • ads playback in stand-by mode or while interacting with the customer
  • along with product images SCO can display various marketing labels coming from the central office, such as:
    • top product
    • excellent price
    • new product
  • buying barcodeless items, such as drinks and snacks, selecting images from the hotkey menu

Give your customer a choice — to scan and pay for their order without communicating with the cashier while listening to their favorite podcasts or music in earphones!

04OPT

Outdoor payment terminal

Outdoor payment terminal (OPT) for self-service allows customers to fully automate the process of refueling.

Outdoor payment terminal on a forecourt

The fuel and payment type are selected by the customers themselves without staff assistance.

  • Terminal cabinet

    Terminal cabinet

  • PIN pad

    PIN pad

  • Card reader

    Card reader

  • Receipt printer

    Receipt printer

  • Built in close cooperation with market leading OPT hardware manufacturers, Hectronic GmbH (Germany) and FinnPOS Oy (Finland)
  • MasterPOS provides an interactive multilingual OPT interface, meeting market-specific requirements and ease of use
  • Ergonomic interface simplifies interaction with the terminal to a few touches
  • OPTs are installed on self-service, full-service or mixed-type gas stations — run by operators in the day, self-service at night
Outdoor payment terminal interface
05Promo

Loyalty programmes

Efficient and versatile loyalty programs bring up a touchpoint with the customers and take advantages of the brand, while being constantly supported at all levels of the company infrastructure.

A loyalty card on a table with coffee and a pastry

Along with continual developing background and featuring our partnership in marketing research we have implemented our own design and concept across all levels of the system, delivering exceptional features of promotion management:

  • Divide and conquer

    Centralized discount and promotion management for various customer groups split by geographical regions and distribution network branches.

  • Buy 19 liters and get 1 free!

    Discounts are calculated and applied iteratively in money equivalent or by percent depending on the volume or cost of the purchased goods.

  • Gifts and prizes

    Promotions are designed as discount groups or shopping carts with prizes or other rewards.

  • Bonus program

    Online processing allows customers to accumulate and spend points, motivating to take advantages of retail services.

  • A loyalty card
  • Customer profile

    Consumer behavior is reflected in the central office analytical reports based on sales statistics.

06Turnover

Goods and services accounting

Streamlined turnover process is the milestone of successful trade.

A store stockroom with goods on the shelves

In order to eliminate the complexities of your manual operations and enable managers to focus on really significant aspects in the company’s activities, we have developed Turnover — a time- and cost-efficient application for prompt and easy everyday management at your gas stations and stores:

  • The range of goods is classified by goods features, regional units and price categories
  • Stock control automation significantly simplifies invoicing as well as minimizes manual input errors during inventories
  • Real-time sales statistics, ABC/XYZ classification, forecast optimization and other metrics for any specified period
07E-Payments

Cashless payment systems

We offer a broad range of services for electronic payments.

A payment terminal and a phone with a QR code on a counter

Along with various integrated bank and fleet card solutions, we offer a proprietary non-cash payment system based on electronic payments and coupons.

Electronic payments

Speed and convenience of electronic payments has long been acknowledged by the top retailers. Such payment method is fast and handy, as well as highly motivating for the customer.

Customer identification is carried out through a branded card or QR-code on the smartphone. Financial transactions are handled both online and offline. The complexity of the payment scenarios varies depending on the point of sale location: post-pay is applied in stores with a cashier, while prepayment is used at self-service gas stations with OPT equipment.

Customer’s account can be linked to several cards with a different set of restrictions, exclusive prices and discounts. Funds could be kept in money equivalent as well as in liters, bonuses and even in specific services.

Customers can always check their virtual account status, purchases, payments and reports in their Personal Account of MasterWEB application on the company’s website.

  • A virtual fuel card with a QR code on a phone
  • A plastic fuel card

E-coupons

E-coupons help to attract customers to the retail chain and may become one of the tools for the company promotion on the market.

E-coupons are similar to the company’s own currency. They are used to provide customers with a fixed amount of goods and services from the deposit created earlier.

E-coupons do not have a defined owner: they can be transferred to family members, friends or handed out to the company employees as a bonus. This financial model is usually a subject of interest for forwarding and logistics companies as well as for city communal departments.

Each coupon is unique. It is authorized online and is given a set of digital security features.

  • A fuel coupon
  • A car-wash coupon
  • A café coupon
08MasterETL

Data exchange

Who rules the data, rules the world.

MasterETL software package supports non-stop operational data collection and up-to-date business data distribution in the company’s commercial network.

A row of server cabinets in an equipment room

All changes are monitored in real-time and new data is transferred as captured, which is opposite to the traditional approach, when large batches are extracted and uploaded due to a fixed schedule.

Due to the functional capabilities of our solution and chosen data representation standard, less efforts are required to integrate with external CRM and ERP systems.

09E-License

Electronic licensing

Experience in providing multiple solutions for a wide range of demands and functional requirements has enabled us to develop a convenient, dynamic system for electronic license management.

A workstation overlooking a fuel station at night

The IPS software is activated online through the Product Activation Service (PAS).

In addition to the service functions, PAS provides the fuel company manager with a personal office where all purchased licenses can be managed directly through the browser:

  • Up-to-date information on the type, composition, status and duration of licenses, number of activated and free copies
  • Redistribution of functional modules between workstations
  • Possibility of offline activation of the license in case of internet connection problems
The licence management console

The modular licensing principle, which underlies all IPS products, is easy on the company’s budget, as it is no longer necessary to pay for a black box with a number of unused functions. Each company selects the modules it needs for its business.

Centralized management in your personal office allows you to independently redistribute functional modules between workstations at any time, without IPS specialists — running applications automatically recognize and adopt the updated scheme. This allows the “cafe” module to be moved to another station when reorganizing, for example in connection with a planned station renovation.

Improved security with multi-factor authentication and a list of trusted users makes PAS a reliable tool for managing your licenses.

Support

Technical support 24/7

We provide full technical support and maintenance for our products, both directly and through our regional partners.

Clients

Our solutions in the field

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Contacts

We look forward to your message

Ask a question and we will get back to you. If you would like to see the system in action, say so in your message and we will arrange a demo.

Gustava Zemgala gatve 71Riga, Latvia, LV-1039